The admin officer ensures smooth and efficient day to day operations, ensuring internal & external operations and communication align with Organization Way. The Officer provides administrative support to the Head of Mental Health, the Chief Executive and the Director of Programmes. The Officer facilitates a strong working relationship with the Community Integration Centre for the smooth transfer of work projects.
Core Responsibilities
Administration
Coordinate and oversee the day-to-day management of supplies, equipment, and facilities, including maintenance, inventory management, and logistics.
Address and distribute all incoming mail and other materials –
Prepare financial, expenditure and payment authorization forms and administrative documents for authorization by Director (invoices, purchase orders, expense sheets)
Maintain manual and electronic filing systems (Organization photo & video drive)
Maintain Organization Family membership and collection of membership dues
Support village level administrative efficiency
Support & coordinate the development and production of educational materials, annual reports etc.
Prepares & manages budget related to admin & communication
Asset Management
Maintain up to date asset register; lease arrangements
Coordinate disposal of retired asset per SOP
Event Planning & Management
Provide logistical support & coordination for meetings, community/ village events, fundraising events, ceremonies etc.
Human Resources
Assist hiring processes and coordination of orientation of new employees; including creation of personnel file
Maintain up to date employee files
Schedule & coordinate performance review reports for annual performance review
Maintain accurate information for contract employees (renewal date???)
Oversee hiring process of new employees: Posting job profile, CV ranking etc
Maintain attendance sheets
Leave management
Volunteer coordination
Internship and Volunteer coordination
Communication (Assist in administrative level)
Maintain master communication files (PPT, community awareness.)
Ensure all media and consent forms are up to date and filed appropriately
Create / coordinate content for monthly/ quarterly and annual report
Assist in the preparation of proposals for funding and grant applications.
Create a workplan for timely communication with external stakeholders; Internally coordinates the flow of information;
Assist in social media accounts
Qualifications & Experience
Education: Bachelor's degree in Business Administration, Public Administration, Communications, Social work, or a related field. A Master’s degree is preferred.
Experience: 3-5 years of experience in administration, communications, or office management.
Language Proficiency: Strong verbal and written communication skills in both English & Hindi.
Technical Skills:
Proficiency in Microsoft Office (Word, Excel, PowerPoint), Google Workspace, and office management software.
Familiarity with budgeting, financial documentation, and HR coordination.
Additional Skills:
Strong organizational and multitasking abilities.
Experience in event coordination and stakeholder communication.
Ability to manage media and public relations, including the development of reports, proposals, and presentations.
Experience in volunteer and intern coordination is a plus.