Position Title:

Programs Manager- Karnataka

Function:

Program Management

Level

Manager

Position Reports to:

Associate Director Programs

Supervises

Associates, Sr Associates, Officers, Sr. Officers, Asst Managers

Location:

Bangalore/ Ramanagara

Purpose: The Programs Manager Karnataka is responsible for creating and implementing a regional strategy for Organisation in Karnataka with the aim of strengthening our presence in this region. This role would lead all Organisation programs across all locations within Karnataka.

Key Responsibility Areas (KRA)

KRA

Description

Performance Indicators

Develop a regional strategy and annual plans for Organisation for Karnataka

• Study and understand market needs and evaluate potential areas of deepening and strengthening Organisation presence across districts in Karnataka
• Develop a comprehensive regional strategy in alignment with the organisation’s strategic goals in coordination with the Senior Leadership Team
• Guide in the development of annual plans by location and by program aligned with the organisation’s annual targets
• Create expansion opportunities by building and leveraging local partnerships working closely with the Partnerships & Collaboration domain
• Build and maintain relationships with key stakeholders in state government bodies / departments to gain official support and credibility for Organisation

programs working closely with the Associate Director Programs

• Quality of strategy
• Timeliness and quality of annual plans
• Value of relationships developed
• Opportunities enabled through partnerships

Lead ongoing Organisation programs for Karnataka

• Set the agenda, budget and goals for each applicable program in each location along with the responsible location lead and the respective Program Manager
• Manage relationships with critical stakeholders in government, education institutions, social sector partners etc
• Streamline and strengthen program management across all programs working closely with headoffice.
• Ensure process and quality adherence
• Provide content improvement/ refinement inputs to the Content domain based on assessment of cultural/ political/ social pulse in the region
• Strengthen the volunteer/ educator/ consultant network and ensure good relationships
• Strive for continuous improvement in

process

• Uptake of various programs
• Impact of programs delivered
• Quality & quantity of improvements/ enhancements
• Type of new opportunity/ies
• Stakeholder feedback/ pulse

Capacity Building

• Keep upto date wrt social, political, education related new thinking, trends, issues
• Build own capability in delivery of quality programs
• Assess training needs of team, volunteers/ consultants/ youth trainers and ensure gaps are covered
• Mentor and coach team members to enhance performance and grow in their careers

• Program evaluation scores
• Good session observation scores
• Readiness of team members to take on larger responsibilities
• Alignment with organization values and principles

Contribute to overall organisation goals

• Be a champion for Organisation and represent the organisation within the location/ region
• Contribute to building the image and credibility of Organisation;
• Attend external events and conduct Organisation events to foster image building and networking
• Plan and implement alumni outreach and engagement initiatives
• Support resource mobilisation efforts
• Support organisation initiatives and contribute in management and operational areas as needed (eg. participation in recruitment/ induction, participation in events, team building etc)
• Identify and share opportunities for improvement across the organisation

• Responsiveness to priorities and needs
• Organisation presence and credibility in the location
• Contribution levels to internal organisation initiatives
• Sustained effort